Al Bayan Purification & Potable Water - Security deposit refund

Apr 27, 2022

Bharath Krishnan-of US

After contacting customer care to verify if a security deposit was deposited. I was told repeatedly to check if I have an invoice dated 2 years ago. Such a large company does not have a payroll department to review their account statements if a deposit was made. As customer care you are supposed to help the customer related to this matter and not robotically mention the company process over and over again. Definitely disappointed in their service. Will not make any purchases from Al bayan again.