Alder Holdings - Security System

Mar 08, 2022

danielle hairston-of US

I called to set up new device received due to the other one was left on old door. I spoke with customer service like 10 minutes was transfered to technical support. I asked the representative will it be long hold time he said no. I was on hold over 2 and a half hours with no one coming back to check on me not once. I ended up hanging up at 9:04 pm this totally unacceptable! Rude