Ardent Property Management - Ardent Management Scam

Mar 11, 2022

Meng Li-of US

We have Ardent as our property management company in Jersey City. It was good in the past until a guy named Dror Refaeli became our property manager. He charged us over $271 for a simple filter change and claimed he spent over 1.5 hours to coordinate with our realtor. We thought the time spent for coordination sounds ridiculous, so we checked with our realtor. Our realtor was shocked he dared to put such ridiculous hours for a simple communication. When we simply asked Dror for proof of communication, he threaten us to charge us more. During the entire process, no one from Ardent to answer our phone calls directly.