Auto Lenders - Hyundai with engine problems

May 10, 2022

Jay Jones Jr-of Westville, US

I bought a 2017 Hyundai Sonata from the Voorhees lot back in September 2021. It only had 4,500 miles on it. I’ve had it for about 8 months and it now has about 15,800 miles on it. Last Saturday I was driving to work when the check engine light started flashing and the car slowed down fast even though my foot was on the gas pedal. It accelerated slow and I couldn’t maintain speed. I had to have the car towed from my job in Ocean County to a local repair shop near my home in Deptford Township. It cost me $260 to have it towed. The repair shop said it was a motor problem with Hyundai and they couldn’t fix it. I made an appointment with Autolenders repair shop in Winslow but the earliest appointment they have is May 30th. I contacted Autolenders and someone from the corporate office contacted me. He got me an earlier appointment with the shop in Newtown Square, PA. I told him I couldn’t drive the car that far since the shop is 41 miles from my home. He told me to have it towed there since I have the Allstate extended warranty. But it’s the same issue as with my auto insurance, it was still going to cost me $200 or more that I don’t have. The warranty also covers a rental car but it would cost me $7.50 per day that the Sonata was being fixed. The man from corporate then asked me to ask my auto insurance company if they would tow the car.

I told the guy I can’t wait till the end of the month to have it looked at. I’m out of work with no way to get there. I don’t feel safe even to go to the store for food. I feel helpless and at this point I think they should just let me exchange it for a cheaper car. I’m making car payments on a car I can’t even use. What should I do? The repair shop near my home told me they had a few Hyundai with the same problem and couldn’t fix their cars either.