Birchbox - Birchbox- “ one” prep spray came In the mail dumped inside the Birchbox

Apr 01, 2022

Stacy Potter-of US

I got my usual monthly box and it was SOAKED inside. The cap clearly wasn’t screwed on when it left Birchbox shipment team. It destroyed all the packaging and I could barely read about the other products not to mention my entire sample of “RCO one” prep spray was completely empty and I never got to try it even though I paid for it. To make it more annoying it was my “ chosen sample” that came spilled and I was excited to try it. There seems to be nowhere to contact them about the issue they make it impossible……. I even have photos of the disaster. I wish they would send a replacement but doesn’t seem like that will happen ….