BMO Mastercard - phone call support

May 12, 2022

PierreClem-of halifax, CA

My credit card is not functioning properly. I tried to get a replacement online but it says I have to activate a card I've been using for two years. I tried to call but was told there was a three hour wait time. I didn't have the time so I wrote a support note but never received a reply.

I tried phoning on two other occasions but again the wait time was hours and I did not have the time.

I have taken the time and am 1:45 hour:min into a two hour wait to speak to someone..this is not acceptable