Boeing Employee's Credit Union [BECU] - Misinformation by call center

Apr 19, 2022

Priyanka Behl-of San Antonio, US

I had called the call center on April 15th around 12.30pm. All the security checks were done. I wanted to withdraw funds.

The only option given was pay $25 and get wire transfer after 3 days. I wasn’t given option of getting check at my address. Banks should provide clear service and shouldn’t hide information or refuse customers purposely. I was misguided. Have this account since 2016. It’s cheating to try to get charges from customer for misinformation.