Boston Scally Company - Boston scally customer service or lack of service.

Mar 27, 2022

larry forde-of Manchester, US

My daughter bought me a scally cap for Christmas. The size and style was not what I wanted. We tried contacting Boston scally through their site without any response at all. Explained our problem clearly as to why we were contacting them. We tried 3 times with nothing back. Supplied the order number, supplied our contact and email address and just asked for a response. We got nothing at all out of these guys. I'm stuck with a hat that is not going to be worn at all. All I ask is for an exchange. The quality of the hat looks great and I'm sure they sell a great product from all the reviews I have read. But for me I dont think I will ever buy from them again.