British Columbia Hydro and Power Authority [BC Hydro] - Power disconnected without notice for non payment of bill in spite of trying to pay on line.

Dec 09, 2021

Mat Gilliam-of Crofton, Canada

I was recently disconnected from Hydro for not paying my bill. I tryed to arrange for paying on line. Obviously, that only applied to new charges. I think at least I should have been contacted by phone before being disconnected. I wanted to pay my bill, and would have gladly paid before being disconnected. I paid by credit card, and was re-connected, but with a fee.