BudgetAir - travel credit

Mar 18, 2022

julia watson-blasioli-of CA

Booked travel through this site last summer, because of further pandemic restrictions had to cancel it. Now want to let my son use it. Budget air said that airline would not permit the transfer. American Airlines indicated that they would if Budget air simply adds a waiver on my ticket for them to proceed with the booking for my son. They even provided a number for Budget air to call to do this easily with them.

Budget Air refuses to do this transfer.

The communication process with them has been just horrible. No way to speak to anyone and the email replies have just been a rote message.

Just to have the name changed in a simple process cant be done.