Buyagift - Buy a gift voucher

Feb 24, 2022

Mattboard1-of Ipswich, GB

Had a bit a gift voucher and wanted a nice couple of nights away which is what the voucher was for. Found a hotel on the buy a gift website. Booked it. Went for the stay and took the voucher with us. On check out I have the voucher to the hotel as they asked for it the following day the hotel called to say they could redeem the voucher with Buy a gift. They can’t get a response from buy a gift and neither can I 10 days later still no response and the hotel are now telling me I have to pay the bill. Not good as we do not have spare cash for this kind of treat hence why we used a voucher we were give for Christmas. Not very good.