California Pet Pharmacy - service and stealing from my bank account

Feb 08, 2022

Marni Montanez-of US

This is my first order with this horrible company and my last order. I bought a product at California pet Pharmacy. First order. They did not tell me they were taking out an authorization charge which was deducted from my bank account in addition to the payment. Both same amounts. I called and their customer service is rude and with the attitude of "we could care less about your problem" CS lied to me and told me that the authorization charge amount should not be taken out of my account. But it was and my account was overdrawn. The bank even told me it was taken out. Managers hide from customers with problems