Catholic Charities Diocese of St. Petersburg - Customer Service

Feb 16, 2022

Ms. Niki-of US

Today 02/16/2022 I was working with Miriama Ne’emia Case Manager Aide on having my power restored since this is the charity that Teco Electric said to use. While she was informing me about the program, she must have become frustrated with my understanding of the information and hung up on me. I called back and was told that I would have to continue the process with Miriama Ne’emia Case Manager Aide again which I did and yes, the transaction was completed but at no point did anyone address the rude behavior