Colonial Van Lines - Moving

Mar 09, 2022

Michael Konopka-of Naples, FL., US

I have contracted w/Colonial to do a furniture move from Illinois to Florida. The furniture was picked up on February 16th with a time line of 10 days, It is now March 9th. Not a single time has the moving coordinator called me as was advertised in the emails that I have received. I had to contact them. Much to my surprise they didn't know where my furniture was or when it would be arriving. Subsequent inquiries have gone unexplained as to when this move will be completed. I get the gibberish that the service rep contacts dispatch . The latest was that the truck broke down. Really, why wasn't I contacted? Extremely disappointed w/Colonial at this time.