CoolShop - KARCHER steam cleaner

Apr 01, 2022

Avinash Masih-of West Sussex, GB

I bought a steam cleaner from the cool shop in Dec received in January tried using it the very first time was faulty as it was not working and leaking water from maintenance lock returned the product to the company, after more than a month received the product back with a note saying product has been attempted to use wrongly and detergent has been used. I am trying to explain I haven’t used any detergent.. Now tried using it again not working at all. Please provide the solution and refund please.