Dovenmuehle Mortgage - Payoff request

Jan 27, 2022

Retha Arrabal-of Chestertown, MD, US

Despite providing every piece of documentation requested by Dovenmuehle Mortgage they have continued to stall providing a payoff to the title company. We have sent them them: Letters of Administration showing who is the personal representative of the estate, the death certificate of the family member, the authorization to release information, state issued ID's, Title company authorization to receive payoff and they keep saying "it's in process, we need 5/7 more days. The next step will have to be filling a complaint with the Office of Financial Regulation with Labor, Licensing and Regulation in Maryland.