Factory Buys Direct - Ventless fireplace and blower

Nov 19, 2021

NoneyaBeesnees — Beebe, USA

Bought a ventless fireplace and blower nearly a month ago and since receiving the fireplace, I have tried numerous times and ways to contact someone. Phone calls are not answered, emails have been ignored and I am at a loss on what else I can do. I can't get someone out here to hook up the fireplace until I have the blower. After reading other reviews on BBB, I am skeptical about how the fireplace will work now. Someone needs to contact me about the item I am missing.