FanStory - paid access to site not being provided

Nov 24, 2021

Somebody314 — Thornton, USA

Fan Story has locked my father, a paid subscriber, out of accessing his account claiming his account had been restricted and for him to check his private message to see why. Unfortunately, private message doesn't work, so he has been restricted from using his account for 2 or 3 months according to him.

They need to either refund his money, or let him access his account. He is not getting what he paid for.

I have personally emailed them prior to filing this complaint.