Fantastic Services - Handyman

Apr 01, 2022

Simone 2022-of Bromley, GB

Very unreliable I don't recommend booking with this company - I booked a handyman for 10.00 am and took took the day off work. I got a call at 5.46 pm the day prior to move the booking to 3.00. I was on the train on the way home from work, nothing I could do about the day off - when they assured they would be here at that time I accepted it. At 2.10 on the day I get a text message, running late now 4.30 pm - ok just about doable with drilling etc 4.30 - 6.30. I then had to chase at 4.45 to ask where he was - now apparently my appointment is 3 hours late and he is coming at 6.00 pm! You can't start noisy work at 6.00 pm. I can't get in touch with anyone, only automated service - you have to prepay and they are not responding to any of my requests to refund the money. I'm sure the workmen are good, I can't review that part, but the admin/management of this company is horrific.