Fantastic Services - End of tenancy clean

Apr 19, 2022

SBerry-Khan-of Swindon, GB

I started the complaints process (22031302SENI) the day of the clean on 18/3/22.

You can see from my attachment that I have been ignored by Fantastic service for almost a week after suggesting a solution.

It has now been over a month and their inability to response fairly, reasonably and with any disagreement of my complaint is clear. I’m disgusted that a company can implicitly agree to my complaint and not wish to continue to reach an agreement.