Fleetwood Homes - New 33c Bounder RV

May 04, 2022

Carolyn Lewis-of US

We went to the RV show in Tampa this past January, traded a 40 ft. 2018 Newmar for a Fleetwood Bounder 33C. The Bounder we looked at had theatre seats and we said that was what we wanted. We went to pick the RV up in Jacksonville, Fla. And it had a sofa in it. They assured us that they could have the theatre seats in no later than a month. We agreed to wait. My husband called them April 11th and they said they would be shipped April 12th. Called back on April the 18th and they said it would shipped the 22nd. Called back on the May 3rd and they said it would not be shipped until May 10th. Needless to say, our being patient has reached it’s limit. In the past we have owned several RVs including Newmar and Tiffin. We have never encountered poor service like this! We’ve been lied to 3 times! I’m ready to take the next step in taking legal action. I really don’t want to do that, but if it means you have to pay us what we paid for this RV so we can go get one we want then that is what we will do.

Please answer thisASAP so we will know what measures we need to take to move on.

Fred Scotty Lewis, [protected]