FlightCatchers.com - Refund for flight tickets

Nov 25, 2021

Allwyn Mammen — USA

Booked via Flightcatchers, and subsequently the airline had changed the flight timings. This should mean that I would be eligible for a full refund. I got in touch with them immediately afterwards to arrange the refund.

Despite multiple attempts to try and explain this to FlightCatchers, they deducted £50 admin fee from each ticket.
Poor service, and poor interaction with staff working for them.