Gurney's - Multiple trash plants received. Wont honor certificates over the phone!

Feb 15, 2022

J Paul Malczewski-of WOODLAND PARK, US

Gurneys is truly a pathetic company! Multiple trash plants that never took even following their directions for planting and using quality dirt as well as their nutrients. What a waste of money.

They will then send you a certificate that's short for what you purchased saying I bought my items on sale and the sale is over so instead of getting say 18 trees replaced I get 12 trees with the replacement certificate. Then, On top of that, they will not honor the certificates because they sent one order to collections I never paid because the plants do not grow! So I'm out hundreds of dollars and the slime balls still expect a payment for the minimal unpaid bill. Total piss poor customer service and product!