HelloPeter.com - Vodacom

Apr 20, 2022

Susanna A Nel (Selma)-of Krugersdorp, ZA

I am a Vodacom customer since 1993. For the past 3 months I have signal problems. Reported problem 06th April and to date no response. I am on a red vip package and paying a high price for my connection. As a red vip client I am extremely disappointed that nothing is being done to rectify the signal problem.

I upgraded 15th March to Samsung S22 Ultra and did a sim swop a week later to eliminate connection problems. The problem lies with the tower for other Vodacom users are also complaining about signal problems.

Complaint reference number * [protected]

06 April

07 April

12 April

13 April

14 April

20 April

Still no joy!