Hoveround - Customer service Product support

Apr 11, 2022

Kevin N Campbell -of US

Hoveround chair MPV5 first broke on 6 Jan.Troubleshot to controller. After a dozen phone calls parts finally showed up on 16 Feb. The chair worked until 21 Feb and broke again. Troubleshot to L/H motor. After a dozen more phone calls and same amount of excuses we still have no parts as of today 11 April. My 87 year old father with Parkinson’s needs this chair to get around. I’m wondering how they are still building hoveround chairs and telling me no parts are available for my dad’s chair. We have paid for the motors and still waiting.