Hutchgo.com - Refund Request ResultNov 27, 2021
Loujsm — Baguio City, Philippines
I have emailed hutchgo CS to cancel my booking, they agreed to process it for a cancelation fee and I agreed. It's better to get something than nothing. An agent sent me a screenshot about the refund and I've been following up ever since and nobody is responding to my emails and calls. My flight date was already over and I want to make sure that the refund was processed because I didn't even ride the plane for the reason that they might have canceled my ticket and I'll just waste my time and effort going to the airport. 2 weeks have passed and I'm still not getting any response! This company is very disappointing. They just stopped responding to emails and that's it.