Icing - Bridal Slippers

Mar 14, 2022

TTH93-of Bowie, US

I purchased bridal slippers on 3/8/22 and ordered a size S/M. When the slippers delivered they were size L/XL. I called customer service to process an exchange and they were no help telling me that they don’t handle exchanges via mail and that I could return to the nearest store or return via mail. The nearest store is 40 mins away. Obviously I know I have the option to return but the company should have been more accommodating as the oversight was their fault. I would not be purchasing from this store ever again.