Innovate1 Services - Visa application payment refund

Mar 24, 2022

Holat-of Mililani, US

I applied for a Nigerian visa to travel for my mom’s funeral but later Realized that the time frame for the application would be too late to travel so, I applied for an emergency travel certificate(ETC), then requested a refund for the visa application. I completed the necessary refund form since 6 weeks ago but no one admitted to receiving my refund application nor email me back. I tried to contact them severally but no response whatsoever. This is so frustrating and totally unacceptable.