Margaritaville Enterprises - Lack of security at Margaritaville Louisiana

Feb 14, 2022

Cindy Crawford-of US

I was playing the dragon link peace and love machine and winning. Another customer came up and began to take over my machine, telling me how I should be playing it to win. I had over $300 in and he continued to push the buttons on the machine and put his card in. I felt threatened and scared. No employees had been over and I was very intimidated by this customer. When he finally beat the machine buttons until all of my money was gone I felt safe enough to stand up and leave. I called and was told to come back and it would be resolved but upon returning nothing was done other than asking me to walk around and identify the man. Once I saw him again I had so he would not see me and went straight to security. Nothing was done for me. I will never feel safe at this casino and I will share on all social media and with family and friends that it is not a safe environment and that you all will allow customers to be robbed