Marks and Spencer - Delivery of flowers

Mar 02, 2022

Gaye Duffy-of Colney Heath, St Albans, GB

On Tuesday morning I was contacted by a friend to ask if I had received some flowers from her the previous day. I had not. I went to my front door to look in the side passage where I thought they might have been put for safekeeping, but instead I found an absolutely soaked cardboard box in front of the front door, not under any cover at all - and it had been raining all night. We were in all the previous evening and so I am sure no-one rang the doorbell. As I was not expecting the gift I had not looked for them. Luckily as they were flowers they were absolutely fine, but pretty much any other gift would have been ruined. I thought you should be aware that the delivery was extremely poor.