Onida - Onida TV 40inch

Nov 29, 2021

senthilkumar marimuthu — USA

Before 4months, We raise a complaint about white line in display, service men said need pannel change so pannel not in stock so told us to wait for 15-30 days, we also wait but there's no response and after two months one white line also expand day by day., So we pressure them to service immediately., After that they said there's no stock, so they told they will give replacement.but yesterday they said it was physical damage. But it not a physical damage.. that white line was extend day by day, . Worst carelessness service center, even they can't have proper response with customer., We can't expect this from ONIDA. We plan to file a case against this in consumer court.

( Even 1st they told got approval for replacement bring the product to company we also went to replace it, but now they told it was physical damage, damn sure it's not a physical damage., Take proper action)

Much Thanks to ONIDA.