OpenTable - Overcharged

Feb 06, 2022

Ivan Ruben-of US

You sent ne an offer for a 50% reduction for Palm Court Brasserie on 28th January. I booked a table for 2 at 1.00 pm on Sunday 6th February which you confirmed. When I came to pay my bill I was charged 100% of the bill and was told that the discount did not apply on Sunday.

I paid £67.84 wich was the full price.

Please tell me what went wrong in the process and what remedial action you will be taking.

Many thanks.

Ivan Ruben