PanashIndia - Panash unwilling to alter or exchange choli

Feb 05, 2022

rajni keil-of US

My daughter ordered a lehenga choli set. We live in USA. this was for my niece's wedding. My daughter sent measurements according to what they asked. They didn't ask for her shoulder measurements and the choli they sent was very tight. These idiots don't know that shoulder measurements are important? I requested from them to exchange, alter or return the item, they declined and are unwilling to work with us. This company is a rip off! Ripped my daughter off $143. Seems like this is their regular business practice. Where is customer service in this situation.

I have bought from other Indian retailers and they are always willing to help and take care of their customers.

I will never shop from this place. Horrible company!