Paper Source - Customer Service

Nov 27, 2021

Phiona Lynch — USA

I shop at the location on 7th Avenue in Park Slope. On Black Friday, November 26, 2021 I witnessed cashiers ask for the email addresses of the two customers ahead of me, both are white women. When it was my turn to be checked out the cashier just began scanning and right before totaling I ask, "Would you like my email address as well?", noticibly taken aback the cashier studdered "Oh, oh yes of course". Clearly some implicit bias training is needed at this location. I will no long be shopping at Paper Source