PetCareRx - Order #[protected]

Feb 05, 2022

Debbie Barton-juergens-of US

I purchased 2 cases of Hills Science Canned dog food from your company on 1/3/2022. When I opened the cases all the cans were dented at the seams making them unusable, even worse, the cans had split open and they were full of mold. Those cans were shipped from your company like this. I called your customer service and spoke with a lady, she gave me her cell number and told me to text a picture of the moldy and dented cans, which I did she said a manager would get back to me. No manager got back to me. Your customer service is the worst I have ever delt with. 85.00 into the trash can. I told my family and friends about my experience with your horrible service. I hope that has influenced them to not purchase from you as I will never either.

Unsatisfied Customer,

Debra Barton