Pivotal Fitness - Poor customer service

Apr 28, 2022

Cgwprs-of US

Old Trolley Rd Summerville, SC location. When I notified the manager about a truck illegally double parked into two different handicapped parking spaces he rudely informed me that the gym is private property. He did not notify anyone else. Also, manager thinks the gym is a night club. Music is so loud i could hear it clearly even with ear defenders on. He claims this is standard practice and he cant lower volume. Many gyms I go to do not even play music.