Principal Financial Group - 401k

Feb 24, 2022

Shegur63-of Fort Collins, US

I resigned from Lowes in 8/31/21. For some reason, they didn’t end my employment until 2/11/22 after I filed for my 401k with principal. I’ve called Lowes twice and had the correct date ‘fixed’. I received the confirmation from lowes that my resignation date is 8/31/21, yet principal says it’s 2/11/22 and I have to wait 30 days. I even had someone at principal tell me they found the corrected date, but now they say it isn’t. In the meantime, my 401k has lost $4500 in value and is going down daily. I’m not sure if it’s Lowes or principal who is committing fraud, or both.