Principal Financial Group - 401k

Apr 14, 2022

Geoff Wiesman-of US

I elected to withdraw from my 401k on a Friday. Your webpage says 7 days. You will not give me my money until Monday. This is a problem. I called to find out what is happening. I was provided excuses by first person I spoke with. Also placed on hold for more than advertised 3 minutes twice. Spoke with Supervisor Ryan S. He is very rude. This is a problem.