Privacy Policy

The customer complaints (the site) take data privacy very seriously. This privacy policy has been created to explain how we gather, share, and utilize personal information and how you can exercise your privacy rights. We recommend that you read through the entire privacy policy to ensure that you are fully informed. To make it easier to review the parts of this policy, we have divided the document into specifically applicable sections. This privacy policy can be updated periodically, and you can always review the recent version here.

By using the site, you consent to the terms and conditions of this Privacy Policy and agree that you are aware that the policies may evolve in the future. In the event of a conflict between the Terms of Use governing the use of our site and this Privacy Policy, the Terms of Use control.

Registration

Registration is mandatory if you wish to submit a post through our service and want to avail of other services on our site, like personally contacting the site users by sending a message. Personally Identifiable Information, like a valid and functioning e-mail address, postal address, telephone number, will be collected during the registration process. The personal information we collect depends on the context of your interactions with the site, your location, and applicable law. The collected information will henceforth be used to prove a personalized and enhanced experience on our site. Under any circumstances, the collected personal information will not be revealed to any third party without your explicit consent.

Registered users may choose to receive notifications and other mailings on behalf of our site, which quotes the latest upgrades or services. You may opt-out of receiving future mailings if you wish to do so. The personal information that you have provided can be edited and reviewed at any time. The ‘My Profile’ tab in the ‘My Account section will help you to do so.

Cookies

Thecustomercomplaints.org uses various techniques to collect Service Usage Data, including cookies and similar tracking technologies. A cookie is a text file stored on the hard disk of your computer/device exhibit that a specific website can access to enable a quicker and efficient customer experience. Cookies also help us collect information such as the browser type, Emilia closet type, recipient, IP address, to help us measure out site performance, provide analytical information, and other purposes for which the technology is intended.

With cookies, users can log in to our site without entering the User ID and password every single time. Thecustomercomplaints.org does not use cookies to retrieve any information from your computer other than the information we provide, such as a user code.

Additional Personal Information

In addition to the Personally Identifiable Information that will be provided at the time of registration, we also collect the following additional personal information:

– Contact details

This includes your name, address, e-mail address, and telephone number. This information will be primarily used to contact you. 

– Content Through Posts

Upon submission of posts on our site, we collect a variety of information related to the posts. The information included in your post will be available to the public, and customer complaints will not control how public individuals will use the information. For the same reason, we recommend that you carefully review the information you include in your post. If you wish to edit your posts, please reach out to our editors at inquiry@thecustomercomplaints.org 

– Correspondence

Personal information will be used to enable Correspondence between you, us, and other party users through our site.

– User account information

Your username, password, profile photo, and location.

– Information from social networks

Social media handles Facebook, Google, or Twitter can be used to log in to The customer complaints without registering or entering your password. Hence, your account on the site will display the name and information you use on your social media handle, namely, name and/or username, e-mail address, and profile photo.

– Your device and location information

As already mentioned, our cookies and other tracking technologies will collect data like the recipient IP address, will identify your device, the type of browser you use, browsing information, requests from your browser, date and time of these requests, pages on our site that you have visited, and your location. The gathered information will be utilized to help us analyze problems, administer the site, and enhance our mode of services to our customers and visitors.

 Use of Personal Information

We may use the collected or received personal information for the purposes and on the legal bases identified below:

Protection of Information

We enforce strict data protection rights for our members and visitors. The customer complaints will not share any of your Personally Identifiable Information, except for the information you choose to publicly disclose in the complaints, comments, questions, groups (the posts) you submit, with our advertisers, or any third parties for marketing purposes.

We have implemented all generally accepted standards and security measures to protect your Data from unauthorized access, misuse, or destruction.

Even though we as an organization take all technical and administrative steps to ensure complete protection of your data, we plead that you consider the possible technical issues or security breaches that can occur online when sites are beyond our control. Hence, The customer complaints do not guarantee complete and 100% safety.

Stored Data

Our database stores yeh following day, which can also be archived post deletion:

• Registration information.

• Posted Content

• Sent messages concerning posts.

NAI opt-out

The NAI opt-out page is provided for public convenience. However, the opt-out cookie is set by participating NAI members, who are solely responsible for setting opt-out cookies and respecting your requests. Neither NAI nor its members warrant that the opt-out tool will be error-free or always deliver the intended purpose as no technology is perfect. As a condition of offering this page, NAI exclusively disclaims any liability whatsoever and however caused due to the use of this page or the actions or inactions of NAI members.

Disclosure

The site may disclose information in good faith for reasonable purposes like the following:

In the event of a company merge, the resulting combined company will use the information you have provided as described in this Privacy Policy document.

Your Data Protection Rights

Depending upon the country in which you reside, you have the following data protection rights:

Correction and deletion of your data

You have complete rights to protect sensitive information such as your phone number, e-mail address, passport numbers, payment card information, social security numbers, etc. that is not viewable by the public but is known by the company representatives. Mail us at inquiry@thecustomercomplaints.org and provide the exact information that you wish to edit/remove as we do not analyze/investigate the whole complaint. Learn how to do that here.

Removal or deletion of a personal profile implies the removal/anonymity of all data associated with your account. However, the posted complaints and comments will remain visible on our site. Please note that the deletion of your Personal Data also implies that we cannot continue providing services.

How to Contact Us

If you want to exercise your rights, have a complaint, or just have inquiries, please get in touch with us at inquiry@thecustomercomplaints.org 

25 Morris Street
Seguin, TX 78155

Phone: +1 830-401-0777

e-mail: inquiry@thecustomercomplaints.org