Prompt Xpress - Package delayed 6 days.Still not dispatched.

Mar 19, 2022

Chathurika Niroshanie-of US

Complaint to Prompt express Kandy branch

I have handovered package to send kengalla from Ambalantota Branch on 14th March 2022.

Still the package not dispatched and asking to pay more courier charges.

My customer and i have to phoned them Several times to check the package.

They have informed me no fuel and delayed.but sending the same day.but still not.poor service.not answering mobile phone.

Please send the package as soon as possible.

This is unacceptable. 6 days finished. Poor service