Provenza Floors - Provenza Affinity Liberation

Feb 10, 2022

Tarmolly-of Ballston Lake, US

We've had these floors in our new-construction home for just over two months now and any kind of object being dropped on them causes a dent. They are very soft and almost cave in on themselves. We've also had too many to count areas where pieces of wood--long splinters--come up. Whenever I am wearing socks I can feel the pieces of wood and splinters catching on my socks. We have a whole-home humidifier installed in our HVAC so that is not the issue. Our rep came out and filled the spots with putty, but there are still so many areas like this. It's almost like they haven't been polyed.