Reliance Energy - payment not received

May 12, 2022

Anne6767-of Brampton, CA

I am still waiting for a refund of money owed for more than 4 months. I was charged rental fees for a furnace that was paid off in the beginning of 2021. Reliance continue to take money off my credit card even though i had emailed supporting documents months ago. I am very dissastified with the customer service that has assured me of the refund. I expect a refund ASAP and a follow up.