Schumacher Cargo Logistics - Car Shipping Back to USA

Apr 28, 2022

Sharin Tebo-of US

I was happy with the service when I had my vehicle shipped to Dubai from the USA in July 2020. I was told shipping it back to the USA would be even easier. I am working with the came Schumacher Cargo rep, as well as rep on this side of the globe.

I have never been treated with such disregard by the Schumacher sales rep. This time around I have to keep sending multiple requests for information. The last straw came a few hours ago with an unprofessional email written to me after I had followed up again that I need to once again fork over an additional $1000. It looks very suspicious. Due to his unresponsiveness where I have to do all the work for him, this is now the 2nd time I have to pay additional. This is the 2nd time my vehicle has been stuck at port and I have had to pay a huge chunk of money, now totalling over $1650! That is on top of the Roll on Roll Off cost of $6000! To me this is not legit, it is sketchy, and I will take this as far as I need to to get refunded, as I have had to spend money on a rental vehicle when I could have still been driving my own.

This is the worst service I had experienced in my life, especially while trying to tie things up to move internationally again, on my own.

I will not recommend Schumacher for shipping until the right thing is done to rectify the situation.

Thank you for listening.