Singer22 - Order incorrect/missing items

Apr 25, 2022

Maridancal-of Annapolis, US

I placed an order and paid for rush shipping, as these items were gifts. When order was received items were missing and 1 item was sent that was not ordered. Contacted the company immediately and received a prompt response that same day. They were sending out missing items asap and I was returning the item we didn’t order.

It’s been over 2 weeks now I still have not received my items. I have tried contacting them at this number 516.277.2635 and can not get a hold of anyone in ANY dept. I have sent 5 emails and still no response.

Since I have returned the entire order I am disputing the charges with my credit card company. I can not waste anymore time attempting to get a hold of someone. I find this to be very odd. I wish I would have researched this company before making a purchase. They seem very shady as I read other complaints.