SriLankan Airlines - Ticket refund

Feb 08, 2022

Valentina Shteinikova-of US

On 10/11/2021 I requested refund of my tickets to Sri-Lanka from Brussels,

Request REF. - UL/RR/130022

The reason, why I refunded was that Sri-lanka airlines cancelled one flight and new suggested options were not comfortable for me!

On the 11th of November I received the email from Sri-Lanka airlines, that they would refund within 25 working days. Since then more than two months have passed. But no refund is received. And they never reply to my emails. And its almost 700EUR that they owe me. Is there any way to get this refund?