Supersonic - Cancellation request

Dec 10, 2021

M Petersen-of Johannesburg, Gauteng, South Africa

I requested cancellation of the service and I was advised that I cannot cancel before 6 months and if I do I will be charged a cancellation fee of R600 along with a fee of R250 for the courier to collect the device from my home, this a month to month subscription and why should I pay fees if I am not happy with your product and I found something that works better for me. Clearly this is a rip off and I am very unhappy. The agent advised me that I have 7 days in which to test the product and if I am not happy I can return it but its only been 10 days and I was advised that I am liable for the R600 + R250 fee because its been 10 days. RIP OFF