SW Transmissions - No Transmission, Not total refund

Feb 13, 2022

Miss Ang-of CHARLOTTE, US

I ordered a transmission for my mercury mountaineer and almost 2 weeks go by and still hadnt been shipped.I emailed them for a status and waited 2 business days,no reply. Then I decided to call.I stayed on a while waiting to speak to someone so I could cancel.After a day or so I get an email saying theres been a delay on my transmission as if I hadnt called to cancel. I paid 1095 but got back 821.Thats not fair when they had not even shipped anything. Im out of money and my vehicle still cant be moved. Its a shame that this company just want to take advantage of people.