TeamHealth - Healthcare

Nov 19, 2021

jpm2021 — USA

Charging me for a hospital visit that was already covered. I contacted them after receiving one request for payment by mail. On the first phone call I was connected with a very unhelpful and rude customer service rep. I arranged to fax the EOB. Two phone calls later and they said that there was no record and to contact at a later time. I then got the notice from a collection agency for the bill. Since collections don't work with the insurance I now had no choice but to pay the balance.