TotalProtect Home Warranty - Ceiling fan and Light Kit

Jan 24, 2022

Genevieve Cloud-of Springfield, Missouri, US

I filed my claim in September of 2020. They finally paid a
nominal amount of the cost of a Ceiling Fan/Light Kit. I
AM STILL WAITING ON 1-23-22 FOR THE FAN TO BE INSTALLED. I dealt with
TOM HARKEN [protected]
I understand that he is in the Philadelphia office. He was nice and purported to assist me early on, but then he stopped returning my calls.
A man named Mark at
[protected] x722 was nice
but he was not able to get it
installed for me. I spoke with a very nice woman, so sincere, but all she could do was put it in line for handling.
All intregity had long left here.
The others with whom I spoke were mainly a box of rocks.
This company with it's new name has no reason to exist
as they are Charletons Of The
First Order. Liars and Cheats!
And I STILL WANT MY CEILING FAN & LIGHT KIT INSTALLED!