Toyota of Orange - Car Service

Mar 09, 2022

2009 Toyota Camry-of Cypress, US

I took my car to Toyota of Orange for the 5,000 service on February 18, 2022. Service Tech was Patrick Konghotha. He wrote up expensive services again that were just done the last time when I was in on July 24, 2021, exactly 4,869 miles later. We left messages for David Velilla, who the paperwork said to contact in case we were not satisfied, but he does not return calls. I feel Patrick took advantage of me being a single senior citizen and not knowing much about cars, I trusted him. The total bill came to $4,134.81. I feel like I deserve an explanation why he felt he had to cheat me, and would like a refund on the unnecessary charges. I have all the paperwork needed.